When and how you get paid with Elvestay: SEPA settlements, fees and models A and B

Q: When exactly do I get the money?

It depends on the model. In Model A we settle by SEPA on the 10th of the month following the guest's check-in: if they arrive in March, you get paid on 10 April, with a per-booking breakdown. In Model B you collect directly from the guest on your own dates, and we only invoice the fee afterwards, in arrears. You choose the model that best fits your cash flow.

Q: How much does Elvestay charge and are there hidden costs?

We charge a 14% fee plus 21% Spanish VAT, and only when there is a confirmed booking. There is no sign-up fee, no monthly fee and you don't need a card to register. If you have no bookings, you pay nothing. Every fee is reflected in invoices with sequential numbering, prepared in line with Royal Decree 1619/2012, with no surprises or extra charges.

Q: What happens to my settlement if there is a claim?

In Model A, your SEPA settlement on the 10th includes all bookings without incidents. We only apply a precautionary hold on the specific booking that has an open claim, not on the rest. Once the claim is resolved, the amount due to you is released. The aim is to protect both you and the guest while the case is clarified, without blocking your usual payout.

Q: Is the deposit part of the rent I collect?

No. The deposit is independent from the rent and is managed separately. You can collect it directly from the guest by Bizum or in cash, or let Elvestay manage it with Swikly through a pre-authorisation on their card, with no actual charge. That amount would only be used if there were damage; if there is none, it is released at the end of the stay. Your rent always arrives separately.

Q: What if an already invoiced booking is cancelled?

You don't have to do anything. When a confirmed booking is cancelled, we automatically issue the corresponding corrective invoice to adjust the fee. That way your accounts always reflect the real situation without you having to claim or correct anything by hand. In Model A the adjustment shows in your settlement; in Model B it shows in the fee invoicing in arrears.

Money is every landlord's number one concern. Here we explain, with specific dates, when your rent reaches you, how much we charge and which two payout models you can choose from to find the one that suits you best.

Two payout models: you choose

At Elvestay we don't force a single way of getting paid. You choose between two models depending on how you prefer to work. In Model A, Elvestay collects from the guest and settles your rent by SEPA bank transfer, with a predictable schedule and a clear breakdown per booking. It is ideal if you want to delegate collection and stop chasing payments. In Model B, you collect directly from the guest and we simply invoice you the fee in arrears. This suits you better if you already have your own collection process and prefer to keep control of your cash flow. You can start with one and switch later; what matters is that the decision is yours.

Model A: Elvestay collects and settles by SEPA

In Model A, the guest pays Elvestay directly by card through Stripe, in line with the European PSD2 regulation and strong customer authentication (3D Secure). We then transfer your rent via SEPA on the 10th of the month following the check-in. If a guest checks in during March, you get paid on 10 April, always on a predictable date that lets you plan ahead. Every settlement arrives with a per-booking breakdown: gross amount, fee and net in your favour, with no surprises. We only apply a precautionary hold when there is an open claim on a specific booking; once resolved, the corresponding amount is released.

Model B: you collect directly

If you prefer to keep collecting as you do now, Model B is for you. You receive the rent directly from the guest through your own collection channel, without the money passing through Elvestay. In this model, we only invoice you our fee, and we do so in arrears via a SEPA B2B direct debit on your account. In other words, you operate and collect first, and the fee on confirmed bookings is then charged. It is the most natural option if you already have a well-established collection process and want to keep your cash management under your direct control, using Elvestay as a channel for finding and managing guests.

Transparent fees and invoicing

Our fee is 14% and we only charge it when there is a confirmed booking. There is no sign-up fee, no monthly fee and we don't ask for a card to register: if you don't earn, you don't pay. Spanish VAT of 21% is added to the fee, as with any professional service in Spain. All our invoices are Verifactu-ready in line with Royal Decree 1619/2012, with sequential numbering and a format prepared for the current invoicing regulations. If a booking is cancelled, we automatically issue the corresponding corrective invoice, so your accounts always reflect reality without you having to claim anything.

Deposits and guarantees (separate from rent)

The deposit is independent from the rent payment and you decide how to manage it with a dual model. You can collect it directly from the guest, for example by Bizum or in cash, and hold it yourself as agreed. Or you can let Elvestay manage it through Swikly, which places a pre-authorisation on the guest's card with no actual charge: the amount is held as a guarantee and is released automatically if there is no damage at the end of the stay. This way you protect your property without mixing the guarantee with the rent. For the income tax (IRPF) treatment, see our LAU Article 3.2 tax guide.

Everything Elvestay offers

Over 40 real differentiators that set Elvestay apart from Airbnb, Booking and traditional rentals. No empty promises — everything is live.

Two payment models

Model A: Elvestay charges guest and pays you. Model B: you charge directly and invoice commission at month end.

Monthly SEPA payouts on the 10th

Consolidated transfer with per-booking breakdown. Your money arrives on predictable dates.

Transparent commission

We only charge on confirmed bookings. No signup fee, no monthly subscription, no card to enter.

Pricing and profitability(8)▼

Multi-strategy pricing

4 modes in one click: manual, fixed monthly, hybrid day+month or automatic engine. Keep your calendar intact when switching.

Dynamic pricing engine

7 signals (season, your occupancy and competitors', events, day of week, lead time, market, manual adjustment) recalculate every 6 hours.

Nightly plus monthly simultaneous

Base monthly price for snowbirds and nomads plus per-night override in peak season. Set and forget.

Manual adjustment ±50%

Raise or lower the final price by a fixed percentage on top of automatic calculation. Useful if the engine runs high or low in your area.

Floor and ceiling per listing

The engine never goes below the minimum or above the maximum you set. Complete control over your extremes.

Transparent 365-day breakdown

365 daily suggestions with signal chips: see exactly why the price changes each day.

Public profitability calculator

Estimate your net return LAU vs VUT in seconds with shareable URL. No registration required.

AI-powered rate reader

Upload Excel, PDF or photo of prices and AI imports your calendar in seconds. Review and apply.

Legal security(7)▼

LAU art. 3.2 without VUT licence

11 nights to 9 months under seasonal rental legal framework. No tourism licence, no Generalitat risk.

Automatic LAU contract per booking

Instant generation in guest's language with non-editable clauses compliant with LAU.

eIDAS art. 25.1 electronic signature

Full legal weight with SHA-256 PDF hash, IP, timestamp and signer's geolocation.

Complies with CV Law 9/2024

Current legal framework in Comunitat Valenciana. Compliance managed by the platform.

GDPR art. 28 DPA on sign-up

Data processing agreement signed for hosts. No surprises at audit time.

Automatic false temporality detection

Pattern detection (same guest >270 nights/year same listing) blocks bookings that look like habitual dwelling rental.

Armoured legal clauses

LAU+GDPR+eIDAS+DAC7 clauses are non-editable. Anti-abusive clause validator in your house rules.

Financial security(7)▼

Transparent commission

We only charge on confirmed bookings. No signup fee, no monthly subscription, no card to enter.

Stripe Connect with 3D Secure SCA

European payment compliant with PSD2. Funds held in escrow 72h post check-in to resolve disputes.

Dual-model security deposit

Choose: collect the deposit directly (Bizum/cash) or have Elvestay manage it via Swikly (card pre-authorisation without actual charge).

Two payment models

Model A: Elvestay charges guest and pays you. Model B: you charge directly and invoice commission at month end.

Verifactu-ready invoices

Complies with RD 1619/2012 with atomic sequential numbering. Hash chain ready for RD 1007/2023.

Automatic rectifying invoices

Cancellations generate rectifying invoice without intervention. Your accounts always balance.

Monthly SEPA payouts on the 10th

Consolidated transfer with per-booking breakdown. Your money arrives on predictable dates.

Operational security(6)▼

No-show workflow with split refund

10:00 next-day window plus 48h dispute. Clear partial refund policy for guest and host.

Document proof for stays ≥ 90 nights

Guest uploads documentation that justifies temporality. Strengthens your LAU 3.2 legal position.

Auto-cancel unpaid bookings

Daily cron cancels and frees dates if guest hasn't completed payment within deadline. Keeps your calendar clear.

Official DNI/NIE/Passport validation

Official mod-23 algorithm client+server-side with 18+ age minimum. No fake identities get through.

RLS mandatory plus explicit GRANTs

Anti-IDOR at database level. No host can see or touch listings or bookings that aren't theirs.

iCal sync with SSRF protection

Blocks loopback/RFC1918/metadata IPs when importing external URLs. Your platform can't be attacked from a malicious calendar.

Multi-channel and synchronisation(4)▼

Bidirectional iCal Airbnb + Booking + Vrbo

Import blocks and export your Elvestay calendar. Rotatable token per listing.

Avantio PMS import

Direct connection for agencies already using Avantio. Brings properties, rates and availability.

Competitor signal in pricing engine

The engine reads public iCal availability from competitors in your area to raise prices when real demand exists.

Signed and rotatable iCal token

Each listing has a signed export URL. Regenerate it and the old one stops working instantly.

International and support(4)▼

Platform in 7 languages

100% translated UI: Spanish, English, German, Dutch, French, Portuguese and Italian. Source markets covered.

Message and review translation with DeepL

Guest chat and reviews translate live to 30+ languages. Serve anyone without language barriers.

Auth emails in 7 languages

Signup, recovery, magic link and email change arrive in the user's language. Professional from minute one.

Correct hreflang on all pages

Google understands which language to offer each market. Your listing ranks locally across 7 regions.

Onboarding(5)▼

Host sign-up in 10 minutes

Guided 4-step flow: tax ID, bank, photos, calendar. No paperwork, no manual verification required.

Airbnb-style guest-to-host promotion

Any guest can promote to host without new sign-up. Same email, same account.

Photos optimised to WebP/AVIF

Cloudinary serves each image in the optimal format for the browser. LCP < 2.5s and better SEO ranking.

Virtual tour integrated 7 providers

Matterport, Luma, Polycam, Kuula, Klapty, Giraffe360 and YouTube. Paste the link and it embeds.

Host anti-fraud detection

Detection of hosts with >3 listings/city/year (risk of turning habitual dwelling into hidden VUT).

Tools and communications(4)▼

Automatic communication templates

5 triggers: confirmation, X days after, X days before check-in, check-in day, X days after check-out. Editable with placeholders.

Automatic highlights on listings

'Superhost', 'replies <1h', 'near POI X' generate automatically based on your activity. More conversions without curation.

Listing-level contract editor

Additional clauses, PDF annex, jurisdiction, house rules, pets/smoking policy. Fully configurable without losing legal protection.

Complete analytics dashboard

Views, conversions, payouts, commissions, disputes, photo ranking. Decide with data.

When exactly do I get the money?

It depends on the model. In Model A we settle by SEPA on the 10th of the month following the guest's check-in: if they arrive in March, you get paid on 10 April, with a per-booking breakdown. In Model B you collect directly from the guest on your own dates, and we only invoice the fee afterwards, in arrears. You choose the model that best fits your cash flow.

How much does Elvestay charge and are there hidden costs?

We charge a 14% fee plus 21% Spanish VAT, and only when there is a confirmed booking. There is no sign-up fee, no monthly fee and you don't need a card to register. If you have no bookings, you pay nothing. Every fee is reflected in invoices with sequential numbering, prepared in line with Royal Decree 1619/2012, with no surprises or extra charges.

What happens to my settlement if there is a claim?

In Model A, your SEPA settlement on the 10th includes all bookings without incidents. We only apply a precautionary hold on the specific booking that has an open claim, not on the rest. Once the claim is resolved, the amount due to you is released. The aim is to protect both you and the guest while the case is clarified, without blocking your usual payout.

Is the deposit part of the rent I collect?

No. The deposit is independent from the rent and is managed separately. You can collect it directly from the guest by Bizum or in cash, or let Elvestay manage it with Swikly through a pre-authorisation on their card, with no actual charge. That amount would only be used if there were damage; if there is none, it is released at the end of the stay. Your rent always arrives separately.

What if an already invoiced booking is cancelled?

You don't have to do anything. When a confirmed booking is cancelled, we automatically issue the corresponding corrective invoice to adjust the fee. That way your accounts always reflect the real situation without you having to claim or correct anything by hand. In Model A the adjustment shows in your settlement; in Model B it shows in the fee invoicing in arrears.

Start getting paid with peace of mind

No sign-up fee, no monthly fee and no card to register. You choose your payout model and we take care of the rest.

List your property for free